Communications With The Tenant

One of the primary duties that a property manager in Sleepy Hollow Knoll performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Renters in Sleepy Hollow Knoll often ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.