Communications With The Tenant

One of the most critical services that a property management professional in Lebanon performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Lebanon often ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is against the landlord's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to overrule our work.