Communications With The Tenant

One of the important services that any property manager in Holmes Run Park performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Tenants in Holmes Run Park often ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed owner at a moment of weakness causing the rental investor to give into a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to overrule our work.