Communications With The Tenant

One of the primary services that any property manager in Highland Estates performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Highland Estates often ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed owner at a moment of ignorance causing the owner to give into a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.