Communications With The Tenant

One of the important duties that a property management professional in Navy performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Navy will often ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed owner at a moment of ignorance causing the owner to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.