Communications With The Tenant

One of the important duties that a property management professional in Castle_branch performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Castle_branch typically ask to break rules, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed landlord at a moment of ignorance causing the owner to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.