Communications With The Tenant

One of the important services that any property management professional in Fairfax Metro Square performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Renters in Fairfax Metro Square typically ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A renter can catch an uniformed owner at a moment of ignorance causing the rental investor to grant a request that is counter to the rental investor's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.