Communications With The Tenant

One of the primary duties that a property management expert in Westhaven performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Renters in Westhaven may ask to change rules, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed owner at a moment of weakness causing the owner to give into a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to overrule our work.