Communications With The Tenant

One of the most important services that your property management professional in Thoreau_place performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Tenants in Thoreau_place often ask to break lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.