Communications With The Tenant

One of the primary duties that a property management professional in Paramount performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Renters in Paramount often ask to bend rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of weakness causing the landlord to grant a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.