Communications With The Tenant

One of the most critical duties that any property management expert in Mercer performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Mercer often ask to break lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of weakness causing the owner to give into a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.