Communications With The Tenant

One of the important services that any property management professional in Generation Townhouses performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Generation Townhouses typically ask to change rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is against the landlord's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.