Communications With The Tenant

One of the primary duties that any property management professional in Trevor House performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the tenant.

Tenants in Trevor House will often ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the rental investor's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the rental investor, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.