Communications With The Tenant

One of the primary services that your property management professional in Mill Run Crossing performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Mill Run Crossing may ask to change rules, or make other special requests. The property management professional knows the lease and knows why the rules are there. A renter can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.