Communications With The Tenant

One of the most critical duties that any property manager in Swinks_mill performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Swinks_mill may ask to change rules, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is against the landlord's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.