Communications With The Tenant

One of the most important duties that any property management professional in Kings Manor Towne Houses performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the tenant.

Renters in Kings Manor Towne Houses typically ask to bend rules, or make other special requests. The property manager knows the rules and knows why the rules are there. A renter can ambush an uniformed property owner at a moment of weakness causing the property owner to give into a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the rental investor, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to overrule our work.