Communications With The Tenant

One of the most critical services that any property management professional in Greenway Heights performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Greenway Heights may ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed rental investor at a moment of weakness causing the owner to grant a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.