Communications With The Tenant

One of the most important duties that your property management professional in Garfield_park performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Renters in Garfield_park may ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed property owner at a moment of ignorance causing the property owner to give into a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the rental investor, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.