Communications With The Tenant

One of the important duties that any property management professional in Chesterbrook Woods performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Chesterbrook Woods will often ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the rental investor to grant a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.