Communications With The Tenant

One of the most important duties that any property manager in Broyhill Langley Estates performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Broyhill Langley Estates will often ask to change rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of weakness causing the landlord to grant a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.