Communications With The Tenant

One of the primary services that your property management professional in Mount Air performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Tenants in Mount Air often ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to overrule our work.