Communications With The Tenant

One of the most critical duties that a property manager in Laurel Crest performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the tenant.

Tenants in Laurel Crest may ask to change rules, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can ambush an uniformed owner at a moment of weakness causing the rental investor to give into a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.