Communications With The Tenant

One of the primary services that any property management professional in Belmont_bay performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Belmont_bay will often ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed owner at a moment of weakness causing the rental investor to grant a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.