Communications With The Tenant

Handling interactions with a renter in Clifton Ridge

One of the most critical services that your property manager in Clifton Ridge performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in Clifton Ridge will often ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the property owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to second-guess our work.