Communications With The Tenant

One of the primary duties that a property management expert in Wilton House performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Wilton House will often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the rules are there. A renter can catch an uniformed property owner at a moment of weakness causing the landlord to grant a request that is counter to the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.