Communications With The Tenant

One of the important services that a property manager in Sully_estates performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Tenants in Sully_estates may ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed rental investor at a moment of weakness causing the landlord to grant a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.