Communications With The Tenant

One of the important duties that any property management professional in Rocky_run performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Tenants in Rocky_run often ask to change rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A renter can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.