Communications With The Tenant

One of the most important duties that your property manager in Keene_mill_forest performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Keene_mill_forest typically ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can catch an uniformed owner at a moment of weakness causing the rental investor to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.