Communications With The Tenant

One of the most important services that a property management professional in Pinecrest performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Renters in Pinecrest typically ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can catch an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.