Communications With The Tenant

One of the most critical services that your property management expert in Oak_hill performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Renters in Oak_hill typically ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A renter can catch an uniformed property owner at a moment of ignorance causing the property owner to give into a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to overrule our work.