Communications With The Tenant

One of the most critical services that any property manager in Holmes_run_heights performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Renters in Holmes_run_heights will often ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of weakness causing the owner to give into a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the property owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.