Communications With The Tenant

One of the most critical services that any property manager in Westview_hills performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Westview_hills will often ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A renter can catch an uniformed owner at a moment of ignorance causing the owner to give into a request that is against the rental investor's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.