Communications With The Tenant

One of the important services that any property manager in Turnberry performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Tenants in Turnberry may ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed owner at a moment of ignorance causing the landlord to give into a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take every question to the owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.