Communications With The Tenant

One of the most critical duties that any property management expert in See_map performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in See_map often ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is counter to the property owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.