Communications With The Tenant

One of the most important services that your property management professional in Riverplace performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Tenants in Riverplace will often ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.