Communications With The Tenant

One of the important services that a property management expert in Odyssey performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Odyssey may ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed owner at a moment of ignorance causing the rental investor to grant a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.