Communications With The Tenant

One of the most important services that any property manager in Lyonhurst performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Lyonhurst may ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of ignorance causing the owner to grant a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.