Communications With The Tenant

One of the most important services that any property manager in Horizon_house_condominium performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Renters in Horizon_house_condominium often ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed owner at a moment of weakness causing the owner to give into a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.