Communications With The Tenant

One of the primary duties that your property manager in Heatherlea performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Renters in Heatherlea typically ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can catch an uniformed owner at a moment of ignorance causing the owner to give into a request that is against the rental investor's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.