Communications With The Tenant

One of the most critical duties that your property manager in Fallview performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Fallview will often ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A tenant can ambush an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.