Communications With The Tenant

One of the most important services that your property management professional in Fairlington Glen performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Renters in Fairlington Glen typically ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to second-guess our work.