Communications With The Tenant

One of the important services that a property management professional in Crescent Hills performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Tenants in Crescent Hills often ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is against the rental investor's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.