Communications With The Tenant

One of the most critical duties that your property management expert in Courtbridge performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Renters in Courtbridge will often ask to break rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is counter to the rental investor's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.