Communications With The Tenant

One of the most important services that a property management expert in Colonial_village_i performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Renters in Colonial_village_i will often ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules exist. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to grant a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to second-guess our work.