Communications With The Tenant

One of the important services that your property management professional in Claremont performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Tenants in Claremont typically ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of weakness causing the property owner to give into a request that is counter to the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.