Communications With The Tenant

One of the most critical duties that your property management expert in Chain Bridge performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Tenants in Chain Bridge will often ask to change lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of weakness causing the property owner to give into a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.