Communications With The Tenant

One of the primary services that your property management professional in Brockwood performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Tenants in Brockwood typically ask to change lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A renter can ambush an uniformed owner at a moment of weakness causing the property owner to grant a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.