Communications With The Tenant

One of the most critical duties that your property management professional in Bluemont performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Renters in Bluemont often ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A renter can catch an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is counter to the property owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the landlord to overrule our work.