Communications With The Tenant

One of the important duties that any property manager in Betonia performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Renters in Betonia typically ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the property owner to give into a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.