Communications With The Tenant

One of the primary duties that any property management expert in Ballston_row performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Renters in Ballston_row typically ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there. A renter can ambush an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.